1. Who We Are

SVECTOR TECHNOLOGIES PRIVATE LIMITED is headquartered in Ahmedabad, Gujarat, India. References to "SVECTOR", "Company", "we", "us", and "our" mean SVECTOR TECHNOLOGIES PRIVATE LIMITED and its authorized affiliates, operators, contractors, and personnel, as applicable.

SVECTOR builds decision infrastructure across enterprise operations, software production, talent decisions, operational intelligence, financial risk, compliance, industrial monitoring, secure deployment, and related systems.

2. Services Covered

These Terms cover all public and product-facing SVECTOR services, including:

• Foundry: Software manufacturing, product implementation, deployment, integration, and software lifecycle systems.
• Verdict or TI-Platform: Talent intelligence, hiring, candidate marketplace, AI interview, psychometric assessment, leadership evaluation, role-fit, resume intelligence, scorecards, and career identity systems.
• OIP: Operational decision infrastructure for industrial, energy, infrastructure, telemetry, readiness, predictive maintenance, and operational visibility use cases.
• Financial Intelligence: Fraud, AML, sanctions, transaction monitoring, due diligence, counterparty risk, case prioritization, and compliance decision support.
• Enterprise Decision Systems: Cross-system decision support, executive visibility, workflow intelligence, document-to-decision flows, and reporting automation.
• Secure Deployment Fabric: Customer cloud, private cloud, on-premise, air-gapped, regulated, sovereign, or restricted deployment patterns.
• Legacy AI Products: Historical or archived models, APIs, chat tools, automation tools, synthetic data products, and related systems.

Certain non-public, defence, government, intelligence, national security, critical infrastructure, classified, sovereign, or restricted systems are governed by separate written contracts and security requirements. Public access to SVECTOR websites does not grant any right to access those deployments.

3. Eligibility and Accounts

You must be at least 18 years old, or the age of majority in your jurisdiction, to create an enterprise, employer, admin, or paid account. Candidate or consumer features may have different minimum ages where permitted by law, but minors may use the services only with required parent, guardian, school, employer, or legal authorization.

• You must provide accurate and complete account information.
• You must keep credentials confidential and protect your devices.
• You are responsible for activity under your account.
• You must promptly notify SVECTOR of unauthorized access.
• You may not transfer, sell, rent, or share accounts except as authorized.
• SVECTOR may suspend or terminate accounts that violate these Terms or create risk.

4. Acceptable Use

You may not use the services to:

• Violate any law, regulation, contract, privacy right, employment right, or intellectual property right.
• Make unlawful, discriminatory, deceptive, unfair, or abusive decisions.
• Use Verdict or any assessment output as the sole basis for hiring, rejection, promotion, termination, compensation, discipline, or workforce reduction.
• Process protected characteristics or sensitive data without lawful basis, notice, consent, or customer authority.
• Scrape, crawl, harvest, export, or bulk download data without written authorization.
• Reverse engineer, decompile, disassemble, probe, or attempt to discover source code, models, algorithms, system prompts, weights, infrastructure, or security controls except where law prohibits that restriction.
• Bypass authentication, access controls, rate limits, audit logs, security measures, or usage restrictions.
• Upload malware, exploit code, hidden tracking code, or content designed to disrupt the services.
• Misrepresent outputs as certified, legally determinative, medically valid, psychologically diagnostic, or independently verified unless SVECTOR expressly states so in writing.
• Use the services for credit, housing, insurance, education, medical, law enforcement, immigration, or other regulated determinations unless a written agreement authorizes that use and the deployment complies with applicable law.

5. Decision Support, Not Final Decision-Making

SVECTOR products may generate summaries, risk signals, rankings, recommendations, scores, profiles, forecasts, anomaly detections, interview probes, evidence links, operational alerts, compliance flags, or other outputs. These outputs are generated by software systems that may be incomplete, uncertain, probabilistic, outdated, incorrect, biased, or unsuitable for a specific context.

You are responsible for reviewing outputs, validating source data, applying human judgment, complying with law, documenting decisions, and deciding whether an output should be used. SVECTOR does not guarantee that any output is accurate, complete, lawful for your use case, or sufficient for any consequential decision.

6. Verdict and Employment Use

Verdict is designed to improve the evidence base for talent decisions. It may support hiring, leadership evaluation, candidate discovery, AI interviews, psychometric assessments, resume intelligence, career identity, workforce planning, internal development, and candidate marketplace workflows.

Employers and enterprise users are responsible for all employment decisions. You must ensure that your use of Verdict is job-related, consistent with business necessity, validated where required, audited where required, accessible, fair, explainable enough for the use case, and compliant with applicable employment, privacy, AI, and anti-discrimination laws.

• Human review is required before any consequential employment action.
• Candidates must receive notices, consents, accommodation options, and alternative processes where required.
• Assessment results must not be treated as medical diagnosis, disability diagnosis, or psychological treatment.
• Biometric, video, audio, proctoring, or emotion-analysis features may be used only with required notice, consent, and lawful basis.
• Optional Vedic, birth, self-reflection, or entertainment data must not be used for employment decisions.
• Mobility signals and job-search intent must not be used to retaliate against employees or candidates.

7. Customer Data and AI Training

Customer data is not used to train general AI models by default. SVECTOR may use customer data to provide, secure, maintain, debug, support, and improve the customer's contracted service. We may use logs, diagnostics, telemetry, performance data, and de-identified or aggregated data for service reliability, security, analytics, and product quality.

SVECTOR will use customer data for general model training, shared model improvement, fine-tuning, or cross-customer model development only if the customer gives explicit written permission, an order form authorizes it, or a separate data contribution agreement allows it.

8. Your Content and Customer Content

You retain ownership of content, data, documents, prompts, resumes, interview materials, customer records, operational data, financial data, telemetry, and other materials that you submit to the services, subject to any rights held by your employer, customer, organization, candidate, or third party.

You grant SVECTOR a limited right to host, process, transmit, display, transform, analyze, and use your content as necessary to provide the services, comply with law, enforce these Terms, maintain security, and perform our obligations under an applicable agreement.

You represent that you have all rights, permissions, notices, consents, and lawful bases needed to submit content to SVECTOR and to allow SVECTOR to process it.

9. SVECTOR Intellectual Property

SVECTOR owns the services, software, interfaces, workflows, designs, documentation, models, code, algorithms, systems, methods, know-how, templates, reports, product names, logos, trademarks, and all related intellectual property, except for content owned by customers, users, or third parties.

Subject to these Terms and any applicable order form, SVECTOR grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the services for your authorized internal or personal purpose. No rights are granted except as expressly stated.

10. Third-Party Services and Integrations

The services may connect to or rely on third-party systems, APIs, cloud services, identity providers, AI providers, OCR providers, payment processors, analytics tools, geocoding tools, customer-selected integrations, and customer infrastructure. SVECTOR is not responsible for third-party services that it does not control.

You authorize SVECTOR to transmit data to third-party services when you configure or use integrations that require such transmission. You are responsible for reviewing third-party terms and privacy notices where you choose those services.

11. Fees, Trials, and Payment

Some services are free, beta, pilot, demo, trial, or evaluation services. Other services require payment under an order form, invoice, subscription, usage plan, enterprise agreement, or statement of work. Fees, renewal terms, payment timelines, taxes, suspension rights, and refunds are governed by the applicable order form or written agreement. Unless stated otherwise, fees are non-refundable.

12. Beta and Experimental Features

SVECTOR may offer beta, preview, research, prototype, pilot, or experimental features. These features may be incomplete, unstable, inaccurate, discontinued, changed, rate-limited, or subject to additional terms. Do not use beta features for production, regulated, safety-critical, or consequential decisions unless a written agreement authorizes that use.

13. Legacy AI Products

SVECTOR has transitioned from older AI model, chatbot, synthetic data, automation, cloud, and inference products toward decision infrastructure. Legacy products may be archived, limited, migrated, changed, unsupported, or discontinued. Existing open-source releases remain governed by their applicable licenses. SVECTOR may provide migration options where commercially reasonable, but does not guarantee indefinite support for legacy products.

14. Confidentiality

If either party receives non-public business, technical, financial, product, operational, security, customer, candidate, employee, or deployment information that should reasonably be understood as confidential, the receiving party must use reasonable care to protect it and may use it only for the purpose for which it was provided. Enterprise agreements may contain stricter confidentiality obligations.

15. Privacy

Our Privacy Policy explains how we process personal data and customer data. By using the services, you acknowledge that data will be processed as described in the Privacy Policy and any applicable data processing agreement.

16. Candidate and Job Seeker Rules

Candidate and job seeker users may create profiles, upload resumes, complete assessments, participate in AI interviews, receive role-fit insights, manage marketplace visibility, and communicate with employers or recruiters where enabled. Candidate features are designed to support career discovery and evaluation, not to guarantee employment, interview selection, compensation, immigration status, or any other outcome.

• You must provide truthful, accurate, current, and non-misleading profile, resume, credential, and assessment information.
• You may not impersonate another person, create fake work history, upload forged credentials, or submit assessment answers on behalf of someone else.
• You may not record, copy, leak, sell, or publish assessment questions, interview prompts, scoring logic, or restricted product content.
• You are responsible for choosing what profile, compensation, availability, relocation, and contact information you make visible.
• You should not submit medical, disability, government identity, financial, protected-class, or other sensitive data unless the workflow requests it for a lawful purpose and you choose to provide it.
• You may request correction or deletion of candidate data where applicable law and the relevant controller relationship allow it.

If you participate in an employer-controlled workflow, the employer may control parts of the candidate record. SVECTOR may need to route certain privacy, access, correction, deletion, challenge, or accommodation requests to that employer.

17. Employer, Recruiter, and Hiring Team Rules

Employer, recruiter, interviewer, and hiring-team users have elevated obligations because they may access sensitive candidate, employee, and workforce data. You may use Verdict only for authorized talent workflows and only in a way that is lawful, job-related, documented, fair, and consistent with your organization's permissions.

• You must provide required candidate notices, consent forms, disclosures, accommodation options, and alternative processes.
• You must not use Verdict outputs as the sole basis for hiring, rejection, promotion, termination, compensation, discipline, workforce reduction, or other consequential employment action.
• You must not use protected characteristics, inferred protected characteristics, or proxy variables for unlawful discrimination.
• You must not scrape marketplace profiles, build unauthorized external databases, resell candidate data, or use candidate data for unrelated marketing.
• You must keep interviewer notes, scorecards, shortlists, and decision rationales professional, accurate, job-related, and legally appropriate.
• You must not use mobility, job-search intent, profile visibility, or compensation expectations to retaliate against current employees or candidates.
• You are responsible for complying with bias audit, validation, recordkeeping, notice, consent, accessibility, and human review duties that apply to your jurisdiction.

18. Assessment, Interview, and Proctoring Rules

Assessments, AI interviews, structured interviews, psychometric tools, resume parsing, and proctoring features must be used carefully. The integrity of these workflows depends on accurate input, disclosed criteria, appropriate accommodations, and human review.

• Candidates must complete assessments honestly and without unauthorized help, bots, scripts, answer banks, or impersonation.
• Employers must review whether assessment criteria are relevant to the role and lawful in the applicable jurisdiction.
• Psychometric, personality, motivation, leadership, or fit outputs are not medical, clinical, disability, psychiatric, or therapeutic diagnoses.
• Interview transcripts, audio, video, screen activity, proctoring signals, and integrity signals may be processed only as disclosed and permitted.
• Users may not manipulate camera, microphone, browser, timing, identity, or system signals to bypass integrity checks.
• Employers must provide reasonable accommodations and alternative assessment processes where required by law.

SVECTOR may invalidate, flag, suspend, or investigate assessment or interview activity that appears fraudulent, abusive, unlawful, technically manipulated, or inconsistent with the applicable workflow rules.

19. Marketplace, Profile Visibility, and Contact Rules

Marketplace features may allow candidates, employers, recruiters, or enterprise users to discover profiles, request contact, share opportunities, or manage professional visibility. These features do not create an employment agency relationship unless a written agreement expressly says so.

• Candidates may control certain visibility, availability, and contact settings where the feature is offered.
• Employers may contact candidates only for legitimate, lawful, and relevant professional opportunities.
• Users may not send spam, deceptive opportunities, illegal offers, harassment, discriminatory messages, or compensation schemes that violate law.
• Users may not use marketplace data to infer protected characteristics, union activity, political belief, health status, or other sensitive traits for unlawful purposes.
• Users may not bypass platform controls to harvest email addresses, phone numbers, resumes, profile links, or employment history.
• SVECTOR may restrict outreach, visibility, search, exports, or access if misuse, excessive activity, or legal risk is detected.

20. API, Automation, Integration, and Data Extraction Rules

APIs, webhooks, integrations, imports, exports, and automation features may be available under written documentation, account permissions, or enterprise agreements. You may use them only within authorized limits.

• You may not exceed rate limits, bypass quotas, abuse credits, rotate credentials to avoid limits, or create excessive load.
• You may not use bots, scripts, browser automation, scraping tools, or unofficial clients to access restricted data without written authorization.
• You may not reverse engineer APIs, inspect private endpoints, capture model prompts, exfiltrate tokens, or attempt to reconstruct proprietary scoring logic.
• You must protect API keys, access tokens, OAuth credentials, webhooks, integration secrets, and downloaded exports.
• You are responsible for data transmitted to or from customer-selected integrations.
• SVECTOR may throttle, block, rotate, revoke, or suspend credentials to protect security, availability, users, customers, or legal compliance.

21. High-Risk and Prohibited Use Restrictions

Unless a signed agreement expressly authorizes the use case and the deployment is configured for the applicable compliance requirements, you may not use SVECTOR for:

• Medical diagnosis, treatment decisions, clinical triage, or emergency healthcare.
• Credit, insurance, housing, public benefits, education admission, immigration, criminal justice, law enforcement, or similar eligibility decisions.
• Weapons targeting, surveillance abuse, unlawful intelligence gathering, or human rights violations.
• Safety-critical control of aviation, nuclear, medical device, emergency response, transportation, or industrial shutdown systems.
• Deceptive manipulation, deepfake abuse, fraud, phishing, credential theft, malware, spam, or unlawful profiling.
• Employment decisions without notice, human review, accommodation, validation, and anti-discrimination controls required by law.

SVECTOR may refuse, suspend, or terminate use cases that create unacceptable legal, security, safety, reputational, discrimination, or human-rights risk.

22. Employment Compliance Duties

If you use SVECTOR in employment, hiring, promotion, workforce planning, compensation, discipline, or related talent decisions, you are responsible for legal compliance in the locations where candidates, employees, jobs, employers, and decision-makers are located.

• You must determine whether automated employment decision tool rules, AI laws, labor laws, civil rights laws, or data protection laws apply.
• You must conduct bias audits, validation studies, impact assessments, or risk assessments where required.
• You must retain employment records, selection criteria, notices, consents, accommodations, scorecards, and decision rationales where required.
• You must train authorized users to interpret outputs responsibly and to avoid unlawful discrimination.
• You must review source evidence before relying on scores, rankings, fit indicators, summaries, or recommendations.
• You must not misrepresent SVECTOR as certifying that a candidate is employable, unemployable, lawful to hire, or unlawful to hire.

23. Security Testing and Vulnerability Reporting

We welcome responsible security reports, but you may not test the services in a way that harms users, accesses data without permission, disrupts service, or violates law.

• Do not access, copy, modify, delete, disclose, or retain data that does not belong to you.
• Do not perform denial-of-service testing, spam, credential stuffing, social engineering, phishing, malware deployment, or physical attacks.
• Do not test customer environments, restricted deployments, or third-party integrations without written authorization.
• Report suspected vulnerabilities to security or legal contacts and include enough detail for review.
• Give SVECTOR reasonable time to investigate before public disclosure.

24. Data Export, Deletion, Account Closure, and Records

Account closure, data export, deletion, retention, and recordkeeping depend on the product, account type, data role, contract, law, and whether the data is controlled by SVECTOR or an enterprise customer.

• Direct users may request account closure and deletion where available under the Privacy Policy.
• Enterprise users may need to contact their organization administrator for account changes and data requests.
• SVECTOR may retain records for security, fraud prevention, legal claims, tax, audit, employment recordkeeping, contract enforcement, and compliance purposes.
• Exports may be limited by another person's privacy rights, customer ownership, confidentiality, technical feasibility, or legal restrictions.
• Deletion from backups and logs may occur on delayed cycles consistent with security and retention practices.

25. Feedback, Product Suggestions, and Service Analytics

If you provide feedback, ideas, suggestions, bug reports, feature requests, benchmark examples, or product comments, you grant SVECTOR a perpetual, worldwide, irrevocable, royalty-free right to use them without restriction or compensation, unless a signed agreement says otherwise. Do not provide confidential ideas unless your organization has a written confidentiality agreement with SVECTOR.

SVECTOR may use service analytics, diagnostics, telemetry, usage patterns, de-identified data, aggregated data, and performance signals to maintain, secure, debug, improve, and develop the services, subject to the Privacy Policy and applicable enterprise agreements.

26. Accessibility, Accommodations, and Alternative Processes

Some users may require accessibility support, reasonable accommodation, alternative formats, additional time, manual review, non-video workflows, non-audio workflows, or other alternatives. Employers and customers are responsible for providing legally required accommodations in employment or assessment workflows.

Candidates should contact the relevant employer or workflow administrator for accommodation requests unless SVECTOR is directly administering the workflow. SVECTOR may assist the customer where required by contract or law, but the customer remains responsible for final employment process decisions.

27. Communications, Notices, and Electronic Records

You agree that SVECTOR may send service notices, account notices, legal notices, security notices, billing notices, product updates, consent requests, interview notifications, assessment instructions, support communications, and other messages electronically through email, dashboard notices, product messages, or other reasonable channels.

You are responsible for keeping contact information accurate and for monitoring messages related to your account, interviews, assessments, security, and legal rights. Electronic notices satisfy written notice requirements unless applicable law requires another method.

28. Publicity, References, and No Endorsement

You may not use SVECTOR names, logos, product names, screenshots, outputs, reports, badges, benchmarks, or trademarks in marketing, press releases, fundraising, customer pitches, public claims, or endorsement statements without written permission. SVECTOR may identify enterprise customers publicly only where permitted by written agreement or applicable product terms.

Use of the services does not mean SVECTOR endorses any employer, candidate, recruiter, institution, security posture, hiring decision, assessment result, investment, vendor, or third-party claim.

29. Legal Complaints, IP Complaints, and Abuse Reports

If you believe content in the services violates intellectual property rights, privacy rights, employment rights, or other legal rights, contact SVECTOR with enough detail to identify the content, the affected right, your authority, and the remedy requested. We may remove or restrict content, suspend accounts, notify the relevant customer, or ask for more information.

Abuse reports involving unlawful discrimination, harassment, fraud, impersonation, candidate data misuse, security threats, credential compromise, or marketplace misuse should be sent promptly to the contact addresses below.

30. Service Changes, Suspension, and Termination

SVECTOR may modify, suspend, restrict, or discontinue services where necessary for security, legal compliance, customer request, product evolution, non-payment, misuse, risk mitigation, or operational reasons. You may stop using the services at any time. Paid subscriptions, enterprise deployments, and professional services are terminated under the applicable written agreement.

Upon termination, your right to access the services ends. Data return, deletion, retention, export, and survival obligations are governed by the Privacy Policy, applicable order form, data processing agreement, and law.

31. Disclaimers

To the maximum extent permitted by law, the services are provided "as is" and "as available". SVECTOR disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, uninterrupted service, error-free operation, and specific results.

SVECTOR does not warrant that any decision, hire, operational action, compliance workflow, financial investigation, industrial alert, forecast, assessment, score, profile, or recommendation will be correct, complete, lawful for your use case, or commercially successful.

32. Limitation of Liability

To the maximum extent permitted by law, SVECTOR and its directors, officers, employees, contractors, affiliates, suppliers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, or for lost profits, lost revenue, lost goodwill, lost data, business interruption, substitute services, or employment outcomes.

To the maximum extent permitted by law, SVECTOR's total liability for all claims arising out of or relating to the services will not exceed the amounts paid by you to SVECTOR for the affected service during the 12 months before the event giving rise to liability, or INR 10,000 if no amount was paid.

33. Indemnification

You will defend, indemnify, and hold harmless SVECTOR from claims, damages, liabilities, losses, costs, and expenses, including reasonable legal fees, arising from your use of the services, your content, your violation of these Terms, your violation of law, your misuse of decision infrastructure, your employment decisions, your failure to obtain required notices or consents, or your infringement of third party rights.

34. Export, Sanctions, and Restricted Use

You must comply with export control, sanctions, anti-corruption, and trade laws. You may not use the services in embargoed jurisdictions, by or for sanctioned parties, or for prohibited end uses. SVECTOR may restrict access where required by law, customer security obligations, or risk controls.

35. Governing Law and Disputes

These Terms are governed by the laws of India, without regard to conflict of law rules. Courts in Ahmedabad, Gujarat, India have exclusive jurisdiction for disputes not subject to arbitration or where court relief is permitted. Before filing a claim, each party will try in good faith to resolve the dispute informally for 60 days after written notice to [email protected].

Where permitted by law and unless an enterprise agreement says otherwise, disputes may be referred to binding arbitration in Ahmedabad, Gujarat, India. Nothing limits either party's right to seek injunctive or equitable relief for misuse, confidentiality breaches, security threats, or intellectual property violations.

36. Changes to These Terms

We may update these Terms from time to time. If changes are material, we may notify users by email, website notice, product notice, or another reasonable method. Continued use after the effective date of the updated Terms means you accept the updated Terms, unless applicable law requires a different process.

37. Contact

SVECTOR TECHNOLOGIES PRIVATE LIMITED
CIN: U62011GJ2026PTC179633
Ahmedabad, Gujarat, India
Legal: [email protected]
Support: [email protected]